Opinion summarization on spontaneous conversations

Summarization of spontaneous conversations

Spontaneous conversations are an integral element in many CSCW environments. Although speech is often regarded as the most natural and effective way of communication between human beings, speech data are not efficient for quick review. One solution to help people access speech data efficiently in CSCW environments is to conduct speech summarization. Up till now, most speech summarization resear...

A Pilot Study of Opinion Summarization in Conversations

This paper presents a pilot study of opinion summarization on conversations. We create a corpus containing extractive and abstractive summaries of speaker’s opinion towards a given topic using 88 telephone conversations. We adopt two methods to perform extractive summarization. The first one is a sentence-ranking method that linearly combines scores measured from different aspects including top...

Opinion Extraction and Summarization

Opinion Extraction and Summarization on the Web

The Web has become an excellent source for gathering consumer opinions. There are now numerous Web sources containing such opinions, e.g., product reviews, forums, discussion groups, and blogs. Techniques are now being developed to exploit these sources to help organizations and individuals to gain such important information easily and quickly. In this paper, we first discuss several aspects of...

Opinion Summarization of Web Comments

Introduction All kinds of Web sites invite visitors to provide feedback on comment boards. Typically, submitted comments are published immediately on the same page, so that new visitors can get an idea of the opinions of previous visitors. Popular multimedia items, such as videos and images, frequently get up to thousands of comments, which is too much to be read in reasonable time. I.e., visit...